Wellbeing is an integral part of the guest experience, with dedicated day spa, gym and sauna providing places to relax, recharge and stay active. Together, these spaces create a considered and welcoming environment that supports the diverse ways guests experience and enjoy their time in Queenstown.

The interiors balance refined detailing with a relaxed sense of comfort, making the most of the exceptional lake and mountain views and creating spaces that encourage guests to unwind and connect with the surrounding landscape.

A key challenge was delivering the extensive redevelopment while the wider hotel remained operational. Careful staging, coordination and planning were essential to minimise disruption and maintain the guest experience, allowing the surrounding facilities to continue operating throughout the works.

Throughout the development, spaces have been carefully considered to reflect the relaxed yet vibrant character of Queenstown. A series of inviting social spaces encourages guests to gather and connect, from relaxed moments around the fireplace to dining, private functions and flexible event spaces suited to both intimate occasions and larger gatherings.

Carefully considered façades, glazing and roofing strengthen the relationship between the buildings and their spectacular natural setting, bringing the beauty of Queenstown into the heart of the guest experience.